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Frequently Asked Questions

Do You Accept My Insurance?

We are an out-of-network, cash-based provider, and are not contracted with any insurance providers.  This gives us full autonomy for providing care to every one of your specific needs.  We can provide you with a detailed receipt, called a superbill, at the end of your plan of care.  You can use this to file a reimbursement claim with your insurance company. We also accept HSA and FSA payments.

 

A note on Medicare... Medicare does not allow their customers to be seen out of network by providers for medically necessary services. We can however provide Wellness services that are not typically covered by Medicare.  This may include dry needling, PEMF therapy, and personal training.

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What's the Difference Between Physical Therapy and Wellness Care?

We consider wellness care to be preventative or maintenance care, which is care that is not typically covered by insurance. Wellness services are not for rehabilitation of a specific injury that requires a plan of care.  We want to help you prevent injury so you can remain living your active lifestyle.

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Do you still offer home visits?

We primarily operate at our new location in Granger, IN, but understand that sometimes an occasional home visit may be beneficial.  Home visits are currently by request only at this time. If you require a home visit, please contact Ashley at (574) 286-3439.

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How Often Are the Appointments?

Each person’s plan of care is so unique, that there is no one-size fits approach.  Some people may only need appointments a few times per month, whereas others may need them a few times per week.  This all depends on the person’s needs and goals.

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